Shipping policy
At Gundawg, we strive to get your orders to you as quickly as possible. Here’s everything you need to know about our shipping process:
1. Processing Time
- All orders are processed within 1-3 business days (Pre-Order excluded)
- You will receive a confirmation email once your order has shipped.
2. Shipping Options
We offer the following shipping methods:
- Standard Shipping: 5-7 business days (U.S. only)
- Expedited Shipping: 2-3 business days (U.S. only)
- Pre-Order Shipping will vary!
3. Shipping Rates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free standard shipping on orders over $50 within the U.S.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor its progress.
5. International Shipping
- Duties and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.
- Delivery times may vary based on location and customs processing.
6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at [your email address] within 14 days of the expected delivery date, and we will assist you in resolving the issue.
7. Address Accuracy
Please ensure your shipping address is accurate. We are not responsible for packages delivered to incorrect addresses due to user error.
8. Contact Us
If you have any questions or concerns about your order or shipping, please reach out to our customer support team at gundawg.shop@gmail.com.
Thank you for choosing Gundawg! We appreciate your business and are excited to get your order to you!